If your question isn't covered here, email support@velobd.vehicle.bd. We add new entries to this page weekly based on what people actually ask.
§ 01
Is listing really free?
Yes — zero cost to post. We charge a flat BDT 990 success fee only when your bike sells through a VeloBD-introduced buyer. Dealers operate on a separate per-lead pricing.
§ 02
How does the AI fair price work?
We compare your bike against 50,000+ recent transactions filtered by model, year, variant, kilometres, and district. The output is a band, not a single number, because real markets have variance.
§ 03
What if a buyer or seller scams me?
Report immediately to abuse@velobd.vehicle.bd. Confirmed scams are refunded if you used the platform's recommended escrow and meeting guidelines. See Refund Policy for the exact terms.